Trusted Insights on Personal Finance, Business Finance, SACCOs & Cooperatives for Kenya and Beyond

Privacy Policy

Effective Date: August 2026

At Wihfocus, your privacy matters.

We are committed to protecting your personal information while providing practical insights on SACCOs, cooperatives, credit unions, fintech, and personal finance in Kenya and beyond.

This Privacy Policy explains what information we collect, how we use it, and your rights when using our website.

1. Information We Collect

a) Non-Personal Information

Like most websites, we collect basic data such as:

• Browser type
• Device information
• Pages visited
• Date and time of visits

This helps us understand how users interact with our content.

b) Personal Information

We may collect personal data when you:

• Contact us via email or forms
• Subscribe to updates
• Register and login
• Leave comments (if enabled)

This may include:

• Name
• Email address

2. How We Use Your Information

We use collected information to:

• Respond to inquiries
• Improve our website and content
• Communicate updates (if you opt in)
• Monitor performance and user behavior

We do not sell your personal information.

3. Cookies and Tracking Technologies

Wihfocus uses cookies to:

• Enhance user experience
• Analyze traffic and usage
• Serve relevant advertisements

You can disable cookies in your browser settings, but some features may not function properly.

4. Third-Party Advertising

We may use third-party advertising services such as Google.

These partners may:

• Use cookies to show relevant ads
• Track interactions across websites

You can manage ad preferences through your browser or Google settings.

5. Affiliate Disclosure

Some links on Wihfocus may be affiliate links.

This means:

• We may earn a small commission
• At no extra cost to you

This helps support the platform and keep content free.

6. External Links

Our website may contain links to third-party websites.

We are not responsible for:

• Their content
• Their privacy practices

We recommend reviewing their policies before interacting with them.

7. Data Security

We take reasonable measures to protect your information.

However:

No method of transmission over the internet is 100% secure.

8. Your Consent

By using Wihfocus, you agree to this Privacy Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: info@wihfocus.com

Social Media and API Integrations

Wihfocus may provide integrations with third-party social media platforms, including Facebook, Instagram, TikTok, LinkedIn, and other platforms supported by the Wihfocus service.

These integrations allow users to connect their social media accounts and use Wihfocus to manage, publish, distribute, monitor, and analyze content.

1. Information We May Receive From Connected Social Accounts

When a user connects a social media account and authorizes Wihfocus, we may receive information made available to us by the applicable platform and permitted by the user's authorization.

Depending on the platform, this may include:

• Social media account or page identifiers;
• Account names, usernames, or display names;
• Profile or page information;
• Authorization information;
• Access tokens or other authentication credentials;
• Posts and publication information;
• Captions and other post metadata;
• Images and videos submitted for publication;
• Comments and replies;
• Engagement information;
• Analytics and performance metrics;
• Publication status;
• Permitted account information; and
• Other information made available through the permissions and API scopes authorized by the user.

We only request and use information necessary for the functionality the user chooses to use.

2. How We Use Social Media Information

We may use information obtained through social media integrations to:

• Connect a user's social media account to Wihfocus;
• Authenticate and maintain the connection;
• Publish authorized content;
• Schedule or manage authorized publications;
• Publish authorized comments;
• Reply to comments where the user enables that functionality;
• Retrieve comments and engagement information;
• Retrieve analytics and performance information;
• Display social media content and performance information within Wihfocus;
• Diagnose integration and publishing problems;
• Maintain security and prevent unauthorized activity; and
• Provide and improve the Wihfocus social media management service.

We do not use connected social media account information for purposes unrelated to the functionality authorized by the user unless permitted by law or otherwise disclosed to the user.

3. Social Media Authorization

Wihfocus uses authorization mechanisms provided by the applicable social media platform.

When a user connects a social media account, the user may be redirected to the third-party platform to authenticate and approve requested permissions.

Wihfocus does not ask users to provide their social media passwords directly to Wihfocus.

The permissions requested will depend on the functionality being used and the requirements of the applicable platform.

Users may revoke an application's authorization through the applicable platform's account settings or through available Wihfocus account controls.

4. Access Tokens and Authentication Information

To provide authorized social media services, Wihfocus may securely process access tokens, refresh tokens, account identifiers, and related authentication information.

These credentials are used to make authorized API requests on behalf of the connected account.

Wihfocus will take reasonable technical and organizational measures to protect authentication information from unauthorized access, disclosure, alteration, or misuse.

Authentication credentials should not be exposed publicly or stored in publicly accessible files.

5. User Content

Users may provide content to Wihfocus for publication or management through connected social media accounts.

This may include:

• Text;
• Captions;
• Images;
• Photographs;
• Videos;
• Reels;
• Stories;
• Carousel content;
• Links;
• Hashtags;
• Comments; and
• Replies.

We process this information to provide the functionality requested by the user.

6. Comments, Replies, and Engagement Data

Where authorized and supported by a social media platform, Wihfocus may access comments, replies, reactions, shares, saves, views, reach, and other engagement information.

This information may be displayed to the user within Wihfocus and may be used to provide publishing, engagement, moderation, and analytics functionality.

7. Analytics and Performance Data

Wihfocus may retrieve analytics information from connected social media platforms where the applicable platform makes such information available and the user has granted the required permissions.

Analytics may include information such as:

• Likes or reactions;
• Comments;
• Shares;
• Saves;
• Views;
• Reach;
• Engagement;
• Publication information; and
• Other metrics made available by the applicable platform.

The availability of analytics varies by platform, account type, content type, API version, permissions, and applicable platform policies.

8. Third-Party Social Media Platforms

Social media platforms operate independently from Wihfocus.

Information received through a connected platform may also be subject to that platform's privacy policy and terms.

Examples include Facebook, Instagram, TikTok, and LinkedIn.

Users should review the privacy policies and terms of the platforms they connect to Wihfocus.

Wihfocus does not control how an independent third-party platform processes information within its own services.

9. Sharing of Social Media Information

Wihfocus does not sell users' connected social media account information.

We may disclose information to service providers, infrastructure providers, security providers, or other processors where reasonably necessary to operate, secure, maintain, or improve the Wihfocus service.

We may also disclose information where required by law, legal process, court order, regulatory requirement, or where reasonably necessary to protect the rights, safety, security, and integrity of Wihfocus, our users, or others.

10. Data Retention

Wihfocus retains information for as long as reasonably necessary to provide the requested services, maintain the user's account, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and fulfill legitimate business purposes.

When a user disconnects a social media account, Wihfocus will take reasonable steps to stop using the account's authorization information for future API requests.

Where applicable, stored authorization information may be deleted or invalidated following disconnection, subject to legal, security, operational, and legitimate business requirements.

11. Disconnecting Social Media Accounts

Users may disconnect connected social media accounts where the functionality is available.

Users may also revoke Wihfocus's authorization through the applicable social media platform.

After authorization is revoked, Wihfocus may no longer be able to publish content, retrieve comments, retrieve analytics, or perform other functions requiring that authorization.

12. Data Deletion Requests

Users may contact Wihfocus to request deletion of personal information associated with their account or connected social media integrations.

A deletion request may be subject to applicable legal, regulatory, security, fraud-prevention, accounting, or legitimate business retention requirements.

Where information is no longer required for such purposes, Wihfocus will take reasonable steps to delete or anonymize it.

13. Security

Wihfocus takes reasonable measures to protect personal information and authentication credentials against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users should also protect their own account credentials and should notify Wihfocus promptly if they suspect unauthorized access to their Wihfocus or connected social media account.

14. Children's Privacy

Wihfocus social media management services are intended for users who are legally permitted to use the applicable services.

We do not knowingly request or collect personal information from children in violation of applicable privacy laws or the requirements of the connected social media platforms.

15. Changes to Social Media Integrations

Third-party platforms may change their APIs, permissions, data-access policies, features, or terms.

As a result, the type of information available to Wihfocus may change over time.

Wihfocus may modify or discontinue a social media integration when necessary to comply with platform requirements, legal obligations, security requirements, or changes to third-party services.